At this point, I have hundreds of personal emails that illustrate the fear clients have with upper-lip treatment … and they always see everything post-treatment as a SCAR. What should happen?
Every electrologist should have a little “hand-out” that explains how scars happen in clear physiological terms. I mean, we can just copy it off the internet. Check it out: how scars happen.
Then, every post-treatment manifestation should be clearly discussed in simple terms … and an explanation of what real over-treatment looks like. We should also be very receptive to speaking with the client after the treatment. Why not give them a phone call the next day to check on them? One simple phone call can eliminate all the stress and fear … and make life easier for the electrologist. A post-op phone call should be part of an electrologist’s routine.
Indeed, after-care products and routines are important. However, the best “after care” is when the client knows what to expect and NEVER finds herself in panic mode. Knowledge is King (or Queen if you prefer).