Should I even bother calling back?

Hair Removal Methods Professional Electrolysis
#1

I have been calling around for a new Electrolysis by increasing the distance from my home and so far only one person has bothered to call me back.

When I called that one Electrolysis, a man, I presume her husband, answered the phone. I asked for her by name and he said she was not in and then asked who I was. I avoided that question and asked if this is the number to get electrolysis. He said it was. The whole conversation with him seemed so unprofessional and so weird. I understand the advantages for electrolysis to work from home, but I would think that they could at least get a second line for their business or at least prep those who will answer the phone on how to deal with potential clients. Like when I said I would like to set up a consult to discuss her process. His response was, “what do you need to know”. His response seemed almost condescending, like its electrolysis, what’s there to know?

I did leave my name and number and she did call back in an hour, however, I feel really hesitant to call back. The problem for me is she is my last opportunity to get someone that is not going to be 2-4 hours away. If not her, than my only other options become those that practice in Nashville or Atlanta. In reality though I suspected I would end up going there anyways just because there was no guarantee she was good and I should get more than just one consult. But still, I am not sure if I should take this as a clue and just move on.

[size:14pt]Should I call back???[/size]

#2

If you are the type of person that gives things a second shot, then try again. If you do call back, you should ask a few questions and see if her response about the process of electrolysis is different than her husbands. After speaking with her, you will definitely know if you want a consult or not. If you call, you won’t ever have to wonder if she’s rude and unprofessional or if you missed out on a skilled professional.

#3

Fantasytravel - I am a person who believes in second shots or even third or fourth. But I guess their is a lingering thought that she does not seperate her business with her private life which to me translates to not keeping her patients privacy.

But I do think you mentioned a good point. Will I wonder if I missed out on a skilled professional?

Ugh, this is so fustrating

#4

Yes, you make a really good point about privacy. At the end of the day, you will be spending a lot of time with this person, you should be comfortable about it. I tried one person twice, each time reluctantly…then I realized I’m the one paying for service and should feel comfortable with this person. Maybe I shouldn’t have gone the second time, but I won’t have to wonder anymore.

#5

The privacy issue is something that might be figured out in a phone call an finially in a visit.

Does a luxury office really guarantee a safe harbour of private information?

#6

YOU SHOULD ABSOLUTELY NOT CALL BACK.

If this woman was running a successful business her husband would not be answering the phone. Plain and simple. A good businesswoman would provide a good product from beginning to end.

The beginning sucked and I’d be willing to bet $$$ the end result will suck too. Of course, you are free to choose what to do but I think you should save your time and money and keep looking for a true professional, not some 2-bit operation like this.

Lol, I’m blunt but I make a lot of sense too. :slight_smile:

#7

I have worked at home, in an office in a medical building, store fronts, and a single building dedicated to my business alone. In that time, I have had secretaries, family members, and myself answer the phone. I can tell you that people calling me have been treated to everything from professional sounding secretaries, who could not, or would not answer questions, to family members disappointed that my business line had a business call, and not some teen aged friend calling on the phone they figured they could sneak calls on.

It is one reason the practitioners who do answer their own phones all of the time do so. I can also say that when I did have a dedicated secretary, she was annoyed that most people did not want her to answer questions, and just insisted on talking to me anyway – even when it was just to verify that the appointment date they wanted was not available!

I would call her and talk to her. If she offers a free sample treatment and consultation, I would go to it, and see what she has to offer. You may still find the husband to be someone you don’t want to bump into that often, but you will at least know where her work rates in the list of practitioners you have checked out so far.

Funny and embarrassing story: A client desperately wanted to work with me on a day I had to take care of 8 children, 3 of which were toddlers. Needless to say, the teenagers were too busy playing video games, watching cable TV and what ever else, to keep track of the little ones, and as I am in the secluded room I set up my travel work station, in ambles the rugrats. My bare topped client is accosted with tots commenting on his hairy back, and asking him questions about things like how he knows me, and does he want to play with them, and on and on.

I know this did not happen in my regular office, but, still, it was mortifying. Even with all this, the client came back for more treatment in future days, and we finished his back.