Sensitive or psychosomatic

Okay, this is rare that it is this hard to work something out that is comfortable for the client and, at the same time, effective in killing the hair.

I was using a #6 Laurier IBP, which is the most comfortable probe I’ve seen. I’ve gone from microflash to multiplex to pulsating and omni-blend and back, balancing on the borderline settings that would give me a decent release (around 6-7 on the Apilus, indicated for the area). Deep, smooth insertions, absolutely zero reaction visible on the skin surface. Still, I couldn’t complete the treatment, because the client kept on jerking and moaning with every hair. She also said that she drinks plenty of water and doesn’t consume caffeine.

I suspect that at least it is partially psychosomatic, because when I proved to her that she doesn’t really feel the probe going in, she was mostly only jerking when I pressed the foot switch.

This is rare, but it does happen once in a while. What do you do in such cases?

May I ask what area of the face or body you were working on and does this client suffer from P.C.O.S
Incidentally is your Apilus epilator a Platinum ?

This was the bikini area, but this was going on even before I got to the more sensitive parts. There was no indication of PCOS, but that shouldn’t make a difference for the comfort level. My Apilus is one step below the Platinum, out of four possible. But honestly, I don’t think that that’s a real factor. I’d say the usual culprits are the electrologist, followed by wrong settings and a bad probe selection.

Sometimes clients react to the epilator beeping sounds.
Do you ever work in silent mode?

posted in the wrong thread?

Not tried to apply Emla?

If it does not work because the area is too sensitive, you may have a placebo effect. In these cases, I apply aloe vera just before start, you need less intensity if the skin is hydrated from the outside.
I do not know a lot of advice in these cases, but maybe you should involve the client in the process. In some cases, see what happens and participate in skin tightening, can distract from pain.

(I think the only thing I could tolerate in that area is a pulse of 0.1 seconds Multiplex/ 65%. and 001 seconds of flash/99%)

Hi yb. YOU WROTE:
“I suspect that at least it is partially psychosomatic, because when I proved to her that she doesn’t really feel the probe going in, she was mostly only jerking when I pressed the foot switch.”

What happens after you depress your foot switch?
Do you hear the BEEPS?
See what happens when you turn it off.
Although rare, the BEEP is startling for some.
Have you ever worked in the silent mode?
Can you AUTO your timing?

See if something that simple can make a difference.

All the best.