Questionable info - kind of anxious

So I went for another treatment at the beginning of July, which was my second treatment with the Cutera Coolglide (Yag).

My first one went very well and I had excellent results - everything shed and I was hair free for quite a while (don’t recall exactly how long, but a few weeks at least.)

My second treatment was at the same settings - 75-20-20 was on the machine display - as my first (I was told) but resulted in less consistent shedding and a few patches that didn’t shed at all (some parts shed completely, so on most areas the laser seems to have been effective.) The tech who did my first treatment did most of my second, and it was finished up by a different tech.

Today I went in for a touch up on the areas that didn’t seem to shed at all. The second tech did my touch up, as the girl I originally saw had a family emergency.

In talking to her, I’m now a little wary, because of some of the information she provided.

  1. She said that they don’t usually like to do touch ups because hair cycles on those spots will be different than the rest of the areas being treated (not an issue for me - my appointments are spaced quite far apart because of the cost.) Is this a legitimate concern though?

  2. I was concerned about laser induced hair growth because the hair on my thighs is not super dark and not super coarse (but darker and coarser than hair on say, my arms) and after my last treatment none of it shed out. She told me that laser induced hair growth was impossible and that I was 100% guaranteed not to have induced hair growth. I believe otherwise, but I didn’t feel like arguing with her. She said the absolute worst that could happen is that we treat my thighs and nothing happens at all.

BTW, laser induced hair growth was never even mentioned in my original consult with the other tech and I hadn’t done a lot of research prior to my first appointment.)

  1. She said that not seeing any shedding sometimes happens because only hairs in the right phase are affected (I’m guessing she was referring to anagen, but she didn’t specifically say.) She even suggested that some people may not see any shedding or visibly noticeable reduction in hair density up to 5 treatments. This doesn’t sound right to me and was never suggested to me during my consult - I know I’d be freaking out badly if I’d gone & for two treatments, shelled out all that money and saw absolutely nothing in the way of results.

  2. I picked up a Cutera brochure from the clinic and in the brochure it says that the Coolglide is just as effective on fine hair, like on a woman’s upper lip, as it is on coarse hair. This seems to contradict the wisdom on this forum and I’m more inclined to believe you guys, who don’t have any vested interest in selling a specific laser.

So… I don’t know. My first experience with this clinic was very good and a year later I still had noticeable reduction in the density of hair.

Now that I’m more educated I’m asking more questions and am more aware of all the different variables with laser that may make it more or less effective, and I got less consistent results on my second treatment, which is making me wary. The second tech has been doing this for 15 years, is an RN and Medical Esthetician on top of doing Laser. I know that those things don’t necessarily mean anything but this isn’t a fly by night operation with inexperienced techs or anything.

Any suggestions or thoughts? Is this tech being deceptive, is her education out of date or has she been provided with misleading information by Cutera? Both ladies seem very nice & professional, I wasn’t charged extra for my touch up and other than this info I haven’t really felt any reason to question their knowledge or experience.

I’m moving cities soon, so this may all be a moot point, but I will be back here semi-regularly, and I’d prefer to stick with one clinic if I can feel confident about them. (Also, I’m getting an excellent price, which I would be happy to keep taking advantage of, if I can be confident I’ll get good results for my money.)

Generally, you’re correct on all of the points, but you’re experiencing the exact reason why I stick around on this forum to provide unbiased up-to-date information. Many techs just don’t take the time to educate themselves, go to conferences, etc to learn about the latest advancements.

I wouldn’t worry too much if the touchup was only needed for 10-15% of the hair. That’s not a big deal. The reason was most likely that the other tech didn’t overlap as carefully and missed some spots.

Induced hair on the thigh area is not really reported. I wouldn’t worry too much about that.

What you’re reading in marketing materials is just marketing talk, i.e. exaggerated truth to sell the product. Once again, that’s why we’re here to help. It’s just marketing hype.

All treated hair should shed, no matter what phase the hair is in. But it’s not unusual to miss a few spots here and there, especially on a large area. No one is perfect.

Finer hair doesn’t really shed often. It often stays as pepperspots until the next treatment.

What they’re saying about touchups is somewhat true, but not really that important if you’re getting them at the 3 week mark and on small areas.

Don’t worry too much. Those settings are very high (you should really be using an alex) and everything you’re seeing sounds good. As long as they’re willing to use good settings and schedule treatments when you feel it’s time to come in, and they’re not missing a ton of areas, you’re in decent hands.

p.s. Please try to keep your story in one thread.

Thanks so much for the reassurance. I felt pretty comfortable with this place prior to my touch up today, but I’m always wary of experts who seem to disagree with information I have from resources I consider reliable.

There was very little hair that needed to be treated in the touch up, and the way it was in clusters, I’d go with the theory of bad overlap.

I’m glad I don’t have to be too concerned about induced hair growth on my thighs. I’m iffy on whether or not laser will be effective on them in the long run, though it definitely feels like the hair is being targeted and the tech figures it’s worth trying though she said it wasn’t a sure thing, so perhaps I’ll continue and hope for the best and switch to electrolysis if I’m not seeing any results down the road.

Glad to hear that the settings sound okay and that my results are normal. No one in town has an Alex, so I’m stuck with Yag or IPL. I think there’s one clinic in Winnipeg, where I’m moving that has Alex and Yag, but all the other clinics I’ve looked at (who have websites anyway) have Yag or IPL only (there might have been one with diode, not sure.)

I may just stick with this clinic even after I move. I know prices are negotiable, but I doubt I’d be able to get a price anywhere near this good at the clinic with the Alex, just looking at what their base pricing is. I’m guessing even the cost extra treatments at my current clinic would still put them lower than the one with an Alex (though I’ll definitely go in for a consult and see what they have to say.)

Will do on keeping it all to one thread :slight_smile:

  • See if any of them have Apogee Elite or GentleMAX which are combo lasers, i.e. both alex and Yag in one

  • Are you treating the nipple area? Make sure you’re not stimulating finer hairs in that area. Electrolysis is usually best for that area because of how small it is where the coarse hairs are actually present. It’s too easy to touch the rest with finer hair there.