I don’t post here often but I am the only electrologist in my area and don’t have a peer group to run these experiences by for helpful input. First, I am a newbie electrologist; recent EINE grad and have been working in my own practice for almost a year now. I’ve had a lot of success so far and my clients have been very happy. Recently, however, I have two new clients that I am experiencing difficulty with.
Both are middle-aged (50s) African-American women with coarse black and white chin hairs, both with a tendency toward hyper-pigmentation and keloids. I chose the blend method on both clients (which I’ve had a lot of success with in the past) but it seems that no matter how I adjust the settings, I have a very difficult time getting the hair to release. The hair follicles are both naturally distorted and more so from years of plucking. The highest I have put the settings with the most difficult of these two clients was 102 units of lye (which seems very high to me) and I still had to treat some of the gray hairs 2 times before getting it to release (and still some tugging).
Is this normal or am I doubting my talent and abilities for good cause? Any suggestions?
Thanks in advance!
ETA that I use an Apilus Senior II.