In Feb of this year I went for a consultation for the Gentlelase laser for hair removal on my face. I wanted the procedure done because I break out from shaving. The results were excellent, and I had bald patches for at least 2 months after the consiltation; however, the technician would not do the hair removal because of the documentation that I provided him with regarding all on the complications that I had from acne products such as proactive solution. I then went to Dr. Harold Farber in Philadelphia.
I went to Dr. Farber because I was under the impression that he used the Gentlelase laser. When I went for the consiltation, he showed me the Diomed Laserlite Laser. I told him how great the results were from the Gentlelase, and that I wanted the procedure done with it. Dr. Farber told me that I would be crazy not to use the Diomed, but if I did not get the results that I wanted with the Diomed we could switch to the Gentlelase.
He also had his Gentlelase certification posted on the wall. Because of this I decided to have the procedure done with the Diomed. I still had trepidations about the Diomed, and when I showed up for the first treatment, I told Dr. Farber that I decided to go with the Gentlelase. He told me that his Gentlelase was being repaired, and once again sold me on the Diomed.
I had my first treatment in May. I had 6 treatments over 7 weeks with the Diomed and I do not have any hair loss at all. I wrote Dr. Farber and told him that I now want to switch to the Gentlelase. He called me and totally changed his tune about the Gentlelase, and now claims that he does not have access to it and that he only knows other practioners with the Gentlelase. I am now 1700.00 in the hole and I am thinking of taking him to small claims court since he lied to me.
This whole experience has me totally depressed since I have been lied to. I wanted my face done except for the mustache, chin and sideburn areas. As it turns out, I have been told that the Diomed Laserlite is a jack of all trades laser used for spider veins.
Is there any advice that anyone can give me tp get my money back from Dr. Farber?