Gee…what does it take to get some specific hairs removed? My facial hairs are mainly blonde, but they are poker straight and stand away from my face…I can see then clearly in the sunlight…so why is it that every Electrologist I’ve ever visted has failed to see and remove them. I’ve even stated that I want a particular area worked on, but upon looking the Electrologist has told me there isn’t any hair to remove there. I find I have to trim them after a session, this leaves them feeling spikey, and I then find that my hands are constantly rubbing the area making the area sore. I’m thinking it must be their visual equipment and lighting that aren’t up to the job. Why is it so hard to find a Electrogist with good all round equipment in the London area, Am I really asking for a lot? Sorry for ranting, but I’m just so disheartened with the whole afair.
A modern, skilled professional electrologist should be able to see as much, if not more than the client see’s. The secret lies with custom quality magnification gear and halogen or LED lighting, the kind that surgeons and dentists wear.Circular flourescent lamps just don’t cut it for these hairs. Cheap plastic magnifiers are useless. By the way, what kind of job do you think a surgeon would do if they wore $40 plastic magnification lenses to suture an artery???
Custom-fitted surgical loupes or stereo magnification costs more, but if you are a serious business person, then you must invest in good tools to do a job that nobody else can do. If you are too cheap to invest in good tools, then get out of business.
The free market determines who will survive and who will not survive. One glich though, it’s not like you have an electrologist on every corner, so competition may not be a factor in the permanent hair removal market in London, or anywhere else on the globe.
I feel for you, but it appears that without seeing someone who has actually made a serious commitment to own the finest vision and lighting tools, you don’t have much choice other than to tell them that you won’t be doing business with them because they CAN’T SEE THE HAIR that bothers you!
Now, you are not being too picky, are you max? Those hairs are really noticable and not normal ducky fine blondies that a normal eye can’t see, are they???
As a consumer, you actually can do a great favor for the person in business if you are open and honest about your negative experience. If you choose not to go back to an electrologist because she is not delivering the product you came for, then she will never know that she needs to improve upon and upgrade. She will most likely think that you’re flakey and not motivated to get the hair off if you don’t come back for regular appointmnets. You really must tell someone why you are disatisfied so they can think about it and hopefully change and grow for the better. Sorry. This hair removal is so tuff for the consumer and it doesn’t have to be. There are some odd things going on out there.
Dee
Dee, thanks for your input. It sure is tough…infact I emailed a lady who has been practising for 32 years, just asking her a few questions regarding her tools and quals. The reason I emailed was because she is some distance from my home, and seeing as on her website she only works limited times, I thought I was doing her a favour as she could answer the questions when it suited her. I hadn’t heard after a couple of weeks, so I decided I’d give her a call. I rung and straight away she knew who I was from my email. She then became very defensive, and said that she didn’t answer my email as she thought I might have some alterior motive…go figure??? I assured her that I am a very deperate consumer, looking for a skilled practitoner with good tools and visual instruments. Basically she wouldn’t give me any ifo as she said that I wouldn’t ask my dentist what drill bit he was using and why, so why ask her about the things she uses. I’m sure she thought I was disputing her ability! I said I hoped I haven’t offended her, but I’d been having 5 years of treatments with no results, so I’d taken it on myself to do some research and get SOME knowledge. I also said that I’d had treatments whereby I’ve had to come home and trim the hairs that had been missed, and that is why I was asking about magnification. She then said, “if I told you I was using an Opitical 5, would that mean anything to you?”, of course I replied “well no, not without researching that type”. I then said “but I know I don’t want to be treated with a standard thick lensed beauty halo type mag, when I could be being treated with a pair of loupes or something nearly as good”. Her reaction was “What are loupes?” Surprise, surprise!!
she might have skill, old or new machine…but surely if magnification or lighting isn’t good…what’s the point!
I’m I justified in saying that I didn’t want to make a long journey for a consultation, if the practioners tools were not aqeduate for my purpose, even if her skills are great?
I’d be interested to hear anyone’s thoughts on this.
Maxine
You must do all the research you can when making any purchase.
It is stories like yours that make it hit home as to why a certain client of mine who had nothing but upper lip hairs would travel 3,000 miles by plane to see me for what started out as hour long appointments, but became 30 to 15 minute appointments.
The last appointment we had, I asked her why she had flown so far for what ended up being me trying to find something to do 5 minutes, and she said. “Well, I actually thought I was done, but I wanted to hear you say that I was done. Now I can go visit Niagara Falls, and see a show at Shea’s Buffalo Theater and celebrate.”
What is happening to you is quite simple. They can’t see the follicle opening well enough to make a decent insertion, so they are not even trying to do so. You are better off, however, as they would probably scar you in the attempt.
The thing so many in this industry hate about HairTell is the consumer who visits this site and takes the time to really read through it, comes to understand certain things, and can then have a conversation with the hair removal professional that most consumers can’t have. This really would be like going to your doctor’s office and asking him to explain why he is prescribing you prozac and zanax instead of giving you a B12 shot and some amino acid complex, with a side of St. John’s Wort. (answer: Because I don’t get free samples of those things, and I don’t get bonuses for prescribing such cheap otc cures)
Sorry that you got that defensive responce (she probably thinks you are looking to set up a rival shop near her) and you will no doubt get more of the same as you continue to seek out a practitioner.
If you are ever in the US, drop by and I will give you a clearance. Buffalo is the same distance from both Chicago and New York City, and even closer to Toronto, the places where most English planes land.
Oh James, if only I could afford the airfare I’d be on the next plane! Could you not move your business to London? lol
If only I could clone myself and send the clones around the world. I got requests for India, China, Australia, England, and on and on.
Too bad I can’t just travel the world clearing hairs as I go.
If there was a website called teethtell.com where the consuming public could gather, then I supppose that dentists would get calls about their equipment and technique if the consuming public were not getting positive outcomes for their unwanted teeth problems. Fact is, dentists wear surgical loupes to do their job and we are not hearing about the lack of professionalism in that field like we hear about in the hair removal industry. Hairtell.com was born because of scams and below par performance from practitioners in the field of hair removal.
Sounds like someone is cranky and needs to retire. If one can’t treat a potential client with respect, first contact, over the phone, then, “Glad not to know you!”. So smart of you not to make a long trip to find this out this crap. Scratch her OFF your list and caution all your friends about this business.
You are so right. Electrologists are in the business of being able to see a target. This is not a guessing game where we create new holes in the skin hoping that we hit a hair by chance. How are we different from the jeweler, dentist, surgeon that depend on surgical magnification to perform their job? Now maybe her magnification was just fine and oh, let’s just throw in the skill and an up-to-date epilator into that plus column. If she had everything in place and does a great job getting results for people, then why would she be on the defensive? I would say the only thing missing here is a personality that cares about hairy, desparate people and is not afraid to answer questions politely.
Sorry, Maxine. Hopefully you are not intimidated by the socially ungifted. It is stories like these that drives many to become electrologists themselves.
Dee
Hiya Max,
Have you tried looking on Electrolysis.co.uk for a practitioner in your area?
This is the website for the British Institute and Association of Electrolysis, this a group for skilled electrologists who choose to join, not forced to. In order to become a member the electrologist in question is required to pass a theory and practical exam, along with continued education to become and stay as a member.
This may be a good starting point to finding a skilled practitioner who appreciates the concept of knowledge and skill, as well as up-to-date equipment.
Kind regards,
Benji
yes, check the BIAE. there are a couple of people in Norfolk and Ipswich who i spoke to who sounded really knowledgable and wiiling to help. (unlike the one you mention)
I know Norfolk/Suffolk is a long trek for you, but its better than the US!
I spent a while looking for a reliable electrologist in Maine, and wanted to share. I had very comfortable (as comfortable as electrolysis can be) effective electrolysis done at TAYLOR ELECTROLYSIS & COSMETIC ACCENTS in Ellsworth, Maine. Kelley has been an RN for 27 years too, so she’s got the newest nicest most sterile office and equipment you could want! www.taylorelectrolysis.com
Can you tell us about your electrolysis experience? Sharing hair stories helps others.
you posted twice on the forum, with the same copied and pasted statement. please share your story. otherwise, your posts sound like self-promotions.