Hi,
What are the electrologists’ thoughts on anti-static solutions for your equipment? I recently got a new table, all electronic, but it seems to be interfering with my machine when I use thermolysis. The table will move up or down when I apply AC, on occasion. Now, it seems I have to higher energy levels than before I had the table, and fear my apilus xcell has been negatively affected. Thanks in advance for your help. Dee
That’s weird. High frequency waves affecting your table? Did you purchase your table from Dectro?
LCe, please call Jean-Louis at 1 (888) 332-8763. He will help you figure this out.
I would also suggest that you go to the electrologist closed Facebook sites, Electrology International and HairShoot and pose this question. There are many active electrologists there that may have had this happen to them or may not have had this happen to them.
I dont use an electric table, but I do use the XCell Pro, so narrowing this down to electrologists that use both would be needed.
Thanks for your very mysterious question! if you find out the cause, please come back and let us know the explanation.
It’s strange. I called the CA office and emailed Dectro in Quebec, and their response is to send my machine to be examined, which is not a good option for me. I just unplug my table while I’m working. Thanks so much for the electrologist-specific forums Ms Fahey.
Antistatic equipment will not help You with HF issues.
It is probably a shielding problem with the electronics of Your table.
A thermolysis machine will always act as a (relatively strong!) sender of RF energy; the tip of the probe acts as an antenna . This is inherent to the function of every RF thermolysis device.
So Your problem is Your table, not Your epilator!
Thank you Ms Ritzert
I think Beate has hit the nail on the head once again (She’s good at that!) .
Several years ago , I lived in a very small apartment with my Ex and 4 kids. Space was tight.My sewing machine, was in a table right next to her Ham Radio rig ( VE3VIX the vixen ! ) . She would just about scream blue murder every time she was on air and I used the sewing machine. Her power would fade in and out and she was unable to communicate. We eventually just moved the rig into a different room.Actually, a Ham radio Rig and the thermolysis component of electrolysis machines, are pretty much the same equipment, and do the same thing, just slightly diifferent frequencies.
Here in Canada, in order to get the CE certification that is required for all electronics, equipment must not emit excess amounts of Electro-magnetic interference and must accept all electromagnetic interference from outside sources. I think Beate’s theory of improper shielding is spot on.
The solution is to do what you are doing and unplug the table, or alternatively switch to a hydrolic/mechanical one. I love my hydrolic bench, it allows me to work for many more hours than I could previously, and the mechanicals dont give off any EMI.I suppose you could shield the electrolysis machine itself with metallic insulation, but I dont know how effective it would be and some of your clients may take it as a sign you are “tin hatter”
Seana
Thanks Seana! the function of my epilator has deteriorated
That’s actually the part I dont really understand. I havent heard of that kind of permanent effect on an epilator caused by EMI, and I think you have to leave open the possibility you could be incorrect on the cause. It’s possible there is something else going on that is making you think it’s from the table. I’m not saying it’s impossible, but really the probability of EMI affecting equipment that way permanently is really unlikely. Your best bet may well be what Dectro suggested, and have the machine checked by service to eliminate other causes. Is it possible to use another epilator while that one is serviced? Perhaps someone can loan you a machine for a week or two while dectro looks at your xcell. Even moving your machine to a different room to see if it is still operating incorrectly, or putting it on a UPS to clean up any incoming power issues . Switching cords might have the desired effect. If you’ve done everything you can to eliminate it otherwise, then Dectro is your only other resource.
Edit: putting the epilator on a UPS, is a step well worth trying. I’ve seen computer equipment adversely affected when an elevator ran on the same power circuit. Just having hte table plugged in, and off, may well be enough to affect the power quality being fed to the machine. Most computer stores will see a UPS fairly inexpensively , and power fluctuations definitely will affect your machine.
Seana
I don’t understand either. My machine is supposedly on its on circuit breaker, and I use a surge protector. And my table is on a different circuit. I’m sending the epilator back today. thanks for the info though
Have You ever tried to clean the metal part of the tip of the probe holder? Maybe a tiny hair or tiny rests of tissue have reached the contact surfaces and partly isolate the probe. The 27 MHz machines (at least my Pure) seem to be a lot more sensitive to this than my 13 MHz machines (an old Junior and an even older Cosmomed). Another point of a problem might be the relais switching between the two connector sockets for the probe holders.
Meanwhile i understood that these two effects are the main sources of the problems with my Pure i reported a while ago. That contact problem is not permanent, which means that there is de facto no chance that some service person will find it. My workaround is to switch back and forth several time when i have the impression it might be necessary again.
Another source of a problem might be a broken shielding at the Mini-BNC connector. Here the Junior with its Mini-XLR is more robust as well.
Very helpful advice Dr Ritzert, thank you! I will try cleaning the metal part of the probes before sending it off.
Thanks again, Dee
My Platinum causes my radio on the other side of the room to get all staticky as I pulse the hair, but only sometimes.