Hiya again,
Well this is really a little update.
I went for my treatment with Sk:n for fullback, shoulders and upper arms again. Did not go well. Well, in actual fact it didn’t happen at all. The new nurse who is treating me told me none of the Cynosures were free, so she was going to have to use a certain type of Apogee with a maximum spot size of 12.5mm. I bit my tongue and avoided saying “over my dead body”, she saw that I wasn’t happy with the idea of this, she did try to convince me by saying that she would increase the increase in joules but I argued the fact that joules aside, the spot size did play an important part and I knew that i would have difficulty in actually affecting the hairs (the pyramid effect). Also with that smaller spot size I had a feeling that there would be a likely hood she would miss even more patches than she did before.
She offered to reschedule me in 11 days later with a Cynosure, so thats 4 hours travelling for nothing and £20 in train fares.
When I was getting ready to leave I then requested it to be in writing that I wouldn’t loose another treatment because of rescheduling, the girl at the reception just said “yeah” and went back to what she was doing, which drove me up the wall. I then rang later and was put through to her. She said she would email it to me, I asked to speak to the manager and was told that she was in a meeting and I would get a call back later on tonight, I then asked her if she wanted my email address and she just went “yeah, thank you” and put the phone down. Hour and a half later, no call back so again I rung up, asked to speak to the manager and eventually managed to. She was quite blunt, sounded completely uninterested in my opinion and just generally wanted to get me off the phone.
The first thing she said was “So you cancelled your appointment?” I said no I rescheduled it, she asked me why I wanted it rescheduled, what treatment I was having done, what laser was being used. She then asked me “Why couldn’t they treat you on the Cynosure Elite?” as if it was me that booked them all up. Anyway, to cut a long story short, she eventually said "I’ll have a look to see whether we won’t cancel the appointment and if you don’t hear from me in the next 20 minutes you can presume it’s okay. I again said I want it in writing and finally I got it in writing via email.
To sum this up, I managed to retain that treatment and dislike Sk:n even more than I did before. So all there is to do now is to update you on how everything goes later on.
Regards,
Benji