This may seem like a bit of an off question, but I bet there are a lot of different answers to this question. How do other electrologists handle scheduling and time management?
As a a newbie to the providing services aspect, I am probably not very practised at handling both treatment length and scheduling in between time. I’m wondering how others go about it? Allow me to explain
We use an online scheduling application so I am able to put my hours I want to work and clients can book online the time they want.In general I try and leave time after every appointment at this point, because I know several things, first , that I will almost ALWAYS treat for more time than what is booked with me. Maybe its lack of confidence in my speed, or wanting the client to feel like they got what they paid for, or maybe it’s that almost always clients will book for less time than what its actually going to take to complete the work needing doing. Then it takes a few minutes at the end of appointment to record treatment notes . Also I do tend to be concentrating on the job at hand, not watching a clock. If I am not paying attention it is very easy for me to run over on time.
Now because I am not booked solid at this point only just starting out, I can do this. However it does affect my efficiency.
Now normally, this is not an issue. Hoever yesterday something happened out of the norm. My partner was not well, and was faced with having to cancel her days appointments.It doesnt happen very often but I stepped up to the plate and offered tot take any appointment who didnt want to cancel.I should say that she’s a busy electrologist who has her time management skills to a fine art. She will regularly have days where there are 7-8 hours of rapid succession 15 minute appointments all day long, with no space in between. Now we were able to move some things around to give me some time in between , but in reality, I had someone on my bench the entire time I was in. I’m completely intimidated at the pace at which she is able to handle things. Going over in time on one single appointment would be enough to throw her schedule off for the entire day.
So, I’m wondering how others approach this, given that we seem to be at two extremes. Do you use treatment timers ? Leave time between each appointment to make sure you have enough time? Have a receptionist ushering clients in and doing the billing/payments? Some things I’m not thinking of? We’ve got some very busy electrologists on this board surely there must be some time management tricks.I know that by the time I went home yesterday I was completely flustered!