Help: Is this Needle Holder New or Used?

Hello everyone,
I just purchased an unswitched sterex needle holder which was labeled as new- but now im having doubts (this is the first sterex needle holder I buy). I have attached photos.

Main concerns:
Theres a horizontal piece- not super symmetrical down the centre. The plastic rim was not pushed towards the bottom. Is this normal?

There is a large Sterex sticker in big font when it is supposed to have Sterex in small print etched into it. Moreover, there is a square sticker on the unswitched area- not sure why this could make it uncomfortable to hold?

Photos:

I just messaged them and they said that with regards to the horizontal bit that is how they are all made. Is this true??

I appreciate any input- hoping to resolve this as soon as possible

Thanks again