hair never feel out after treatment


#1

I was treated a few months ago with a Cool Touch Laser and the hairs never came out. (I had a Brazilian done. ) I told the company and they did a test patch on a small area at a higher intensity. It worked. I noticed that about half of the hairs came out after about 4 days. I told the company this and they say that because the hair came out the second time that it means that it worked the first time. ? That sounds like bad logic to me. I think that I wasn’t given the correct intensity the first time and they are trying to cover up for it. Am I being cheated?


#2

If the hairs never came out the first time and did the second time, I’d press them for a reshoot at the higher intensity. It’s one thing to be caustions, but it sounds as if your first one was so low it was ineffective.

Try negotiating. You’ll be spending a lot of money there potentially, and if they don’t want to accommodate you, there are other places you can go.


#3

She won’t budge. What about legal action? There is somthing that I signed that said that 100% results aren’t guaranteed, but to have no results?
I have another question. The hair in the active stage, if properly treated, will come out, correct? It’s not a 2 or more shot deal to treat an active hair?


#4

Some active hairs may not respond to treamtnet, even if others around them do.

You are unlikely to win a lawsuit if you’ve signed an informed consent form.

Perhaps you can negotiate some touch-ups if it’s clear that the first treatment was completely ineffective. I’d try negotiating instead of demanding. Some people don’t respond to threats well.