Do not buy EMG / Epigold / KSD Electrolysis devices (buying cheap devices so you don't have to)

Hi HT,

I am currently undergoing training to become an electrologist in Australia.

I evaluated the machines on the market and determined that either the Sterex SX-B or something around that level would be good for me initially as a student/young practicioner.

I came across this EMG / Epigold machine sold by KSD Electrolysis machine which after requesting the manual, boasted all the features of the Sterex SX-B but with alledgedly shorter flash pulse timing for thermolysis mode and at a quarter of the price.

I had some personal issues and the item was left in original wrapping for a year, which didn’t bother me as the manual claimed 10 years warranty. The first time I went to use it, it was electrically faulty. I paid an electronics engineer to validate this as well.

KSD refused saying the item was 1 year old and thus couldn’t help with warranty, and when I showed them the manual they gave me, they said they would help but then just repeatedly made me run the same test on the unit about 5 times and then stopped responding.

I contacted the manufacturer who was in the Netherlands and they gave me the name of someone else in Turkey who ended up being listed in the manual as a contact. I contacted that person as well to explain the problem, and they have ignored my email.

I ended up losing about $1300 of my currency on this whole ordeal and don’t recommend purchasing anything that even remotely looks like this item - the case design is “OEM” which means companies other than KSD may be simply rebranding the front panel and knob locations but the quality would remain the same as they’re likely all being farmed out of the same workshop.

https://www.aliexpress.com/i/1005003592315559.html

Off to go pick up an SX-B…

Hi, Where are you getting your SX-B machine from ?
Thanks

I wouldnt recommend anything off Aliexpress…but $1000 CDN for an electrolysis machine that doesnt work is crazy. Sorry for your wallets loss.

Livingstone - there are a few other places doing the machine for cheaper, but they’re much much smaller outfits than Livingstone, so paid the extra to go with a bigger company for warranty/service reasons.

$1300 down the drain is brutal. I’ve heard mixed things about those cheaper AliExpress electrolysis machines – you really get what you pay for, I guess. Stick with a reputable brand, even if it costs more upfront. It’ll save you a ton of headaches (and money!) in the long run.