With pale skin and no tan, there is minimal chance of burns. The settings would have to be at least 40 joules and up on GentleLASE for example or so, and noone will do that anyways. The highest they can go with the 18mm spot size is 20 joules and 30 joules with a 15mm. Especially for large areas, noone uses spot size under 15mm anyway.
I would recommend finding someone with a GentleLASE machine (it’s an alexandrite). In the FAQs, you will find a link to the manufacturer website with a provider search for this laser, so you can find a few in your area (last question in FAQs).
The owner of Smooth Solutions also posts on another forum and I believe there might be a location in Dallas. Running a search on this and the other forum will probably give some recommendations as I recall there are several people who’ve gotten this procedure in Dallas on the forums.
You shave the hair yourself at home. They don’t have to do it. I prefer that actually because you can use a good 3 blade razor and enough shaving cream etc to do a nice shave as well as cover all the areas you want done. As long as there is a very tiny bit of stubble or that dark shadow from hair that’s shaved, it’s fine for the tech. They just need to see where to treat. With good treatment, hair actually gets singed, so it’s a bit more coarse when it falls out, so there is no irritation and ingrowns. The coarse hairs push well through the skin and fall out.
btw, there haven’t been any complaints on any forums about lack of results on this area.