Ok well I should preface this by saying I’m not a technician, and there may be others who can give better advice. I should also say that I almost never use the automatic function on my machine for reasons I’ll explain a bit further on.
As to why your automatic function isnt working, lets break down how at, least, I understand it works. It’s basically a small DC current not enough to cause any galvanic electrolysis but enough that the machine can detect when that circuit is completed. So you want to be making a good connection at all points. Starting with your Annode chunk of steel pipe. If there’s some corrosion take a piece of wet dry sandpaper to it, and a thin wire brush to where the wire pugs in. Theannode comes with a sponge you are supposed to wet but on every machine I’ve ever seen it’s missing. I wrap paer towel around the piece of steel and wet it.
Probably the easiest troubleshooting you can do is test your actual DC function. IT’s the same circuit. You can either stick a probe in a follicle and see if you produce lye froth, or do a bubble test.
It’s also fairly cheap to replace the banana-plug cables that go from the machine to the annode, and it’s a good idea to make sure that the cable is firmly plugged in at the machine end.
If you’ve cleaned the annode and wrapped it in wet towel, and replaced the wire, and it’s still not working when you insert probe into follicle, it’s time to call Apilus. Do test if your DC is working.
Now as to why I dont really find the automatic helpful, I find it triggers as soon as the saline in the follicle comes in contact with probe, which is too early if I’m doing thermolysis, and when I want to give more treatment to the same follicle, I cant just press the pedal gain, I actually have to remove the probe from the follicle and reinsert it. In short, the control factor of manual over automatic is huge. But make sure all modes of your machine are working, including the galvanic side.