Hi. I just started LHR today at this medspa. Side burn area, upper lip, chin, and underarms all treated with Apogee Elite with an attachment that blows very cold air to numb the area. I love how much better the air cools my skin compared to the cygogen (sp?) spray that was used when I had the Gentlelase used on my legs. I have had great results with Alexandrite lasers and am excited to see the end results. Overall, I am very pleased with my experience at this location.