Hi Grownin and thanks for your question … I will try (without seeing you in person).
In your photo, I mostly see “prolonged” inflammation mixed with PIH (hyperpigmentation). While this is cosmetically stressing, all of this will resolve. (Don’t worry about the “prolonged” … it’s common in this area.)
The “whitehead filled” concerns me a tad. A pimple (with an in-growing hair) indicates a regrowing hair … one that was not correctly dispatched by the electrologist.
In her defense, however, one must be über-careful on the neck: the skin is thin and the hairs grow at an oblique angle (just under the skin): this makes overtreatment more possible. But, there is a fine line between “being careful” and “not killing the hairs!”
(My own preference is KILLING hair (follicles). WAY too many clients end up getting years of a “tweeze job” by operators that think they are providing a “safe perfect treatment.” I’m going to post a horrific story about this in a couple weeks. Yep, 70+ hours on a beard and NO results! ZIP! And, work done by “one with years of experience” and a super reputation too.)
Still, “yes” it looks frightful, but I don’t see anything that will not resolve … eventually. (Remember why you wanted this area cleared off in the first place? Yep, it was difficult to shave and often “beat up looking” from shaving.
I would suggest going to the electrologist for shorter treatments and MORE frequently. Returning hairs that emerge in “early anagen” are not deep, not curved, and easily “knocked out” with less chance of collateral tissue injury. I’d go every week and not let the hairs grow in (and develop deep follicles).
Bottom line: you’ll be fine and this will look great.
Mike
(A long story, but the electrolysis will stimulate macrophages (cells) that will clean up the PIH … so, don’t be fearful of subsequent treatments making this worse. In most cases the treatments will make it better! Seems counter-intuitive, but this is usually the case.)