I’ve heard that ELOS is garbage, at my second laser clinic with GentleLASE she also worked somewhere else where they used ELOS. She said it’s incredibly easy to burn people with it and that it’s really not that good.
If so, then this is another version of the Amerilase. I would personally ask to turn the RF off and just use the diode on you.
Make sure to update about the shedding. As mentioned, all the hair should shed within 3 weeks. Whatever doesn’t, wasn’t affected.
THIS PLACE IS A JOKE! I cannot say this any more clearly. They have the WORST reviews I have ever read for anything, anywhere. They already lied to you, it seems. I would never go back there, and throw a fit (and keep throwing one) until you can get at least some of your money back.